Contract Coordinator – Nederland

Contract Coordinator – Nederland

Organization

Our client is one of the fastest growing workwear brands in the Dutch market, and they serve many of the major end-users. The core business model is direct-to customers sales through frame agreements with corporate customers.

The Contract Coordinator works closely with the Key Account Managers in the implementation, development, and internal management of the major customer supply aggrements. The main responsabilities of the Contract Coordinator are related to generating the optimal customer experience. The Contract Coordinator is therefore well-structured, detail-oriented, customer centric, has great communication skills and performs a wide variety of mission critical tasks.


Function

In regards to frame agreement coordination:

  • On-boarding of new frame agreement customers
  • Registration and maintenance of all customer-related data in the system, including customer master data, product catalogues, prices and other contract specific details
  • Supply and maintain all required customer specific reporting
  • Support the procurement and logistics team with inventory management
  • Participation in meeting with frame agreement customers
  • Administration of contract specific KPI’s and contract clauses
  • Produce relevant statistics for both internal and external use
  • Updating relevant colleagues and stakeholders on contract issues

In regards to day-to-day responsibilities:

  • Order entry and order management
  • Respond to RFQ’s from customers including those published in vendor portals
  • Monitoring of deliveries
  • Customer dialogue and inquiry responses
  • Updating relevant colleagues and stakeholders on contract issues

Requirements

  • Strong IT skills, including all Microsoft Office Tools
  • Extensive experience with the use of ERP systems and databases
  • Fluent English oral and written skills
  • Customer facing experience
  • Relevant commercial experience
  • Budgeting and reporting experience
  • Additional relevant language skills are an advantage

Information

Axel Drijsen +32 (0)4 90 19 19 94

Application

Axel Drijsen +32 (0)4 90 19 19 94

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